Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)

The hotel offers stunning rooms with lovely decor and ample amenities, but there are issues with regulating room temperature. The service could be more friendly and attentive, though they do offer convenient facilities like car hire and housekeeping. The location is wonderful with beautiful natural features, but some additional paid services may disappoint. The dining experience has room for improvement despite serving a variety of options.

I had an amazing stay at this hotel. The room was a sea view well-located and away from the noisier parts, with all the extra touches including a jacuzzi on the terrace. The room was completely soundproof and very spacious, making it hard to leave!

My stay at the hotel was a mix of positives and negatives. The rooms were spacious and luxurious, with a lovely balcony offering mountain views, but they also had some furniture issues. The service was friendly and attentive in most areas, but there were lapses in customer care. The location was beautiful and pleasant overall, but it was a bit out of the way, and certain facilities were restricted. The dining experience was a highlight with a fantastic buffet, although some aspects were lacking.