Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)
About the Hotel
Gran Melia Palacio De Isora Resort & Spa is a luxury five-star resort located in Alcala, Tenerife, on the shores of the Atlantic Ocean. It features the longest infinity pool in Europe and offers a blend of natural beauty and modern amenities. The resort provides guests with unique experiences such as stargazing, paragliding, and culinary journeys through the Canary Islands.
Location
Located approximately 40 km from Tenerife Sur Airport, the hotel offers direct beach access and scenic views of the Atlantic Ocean. The surrounding area includes notable attractions like Teide National Park and various local beaches. Guests can enjoy easy access to transportation options for exploring the island.
Rooms
The hotel offers a variety of accommodations, including Deluxe Rooms, One-Bedroom Suites, and RedLevel Villas, designed for comfort and luxury. Rooms have modern amenities such as whirlpool bathtubs, private terraces, and stunning views of the Atlantic and Mount Teide. Family-friendly suites include separate living areas and multiple bathrooms.
Eat & Drink
Gran Melia Palacio De Isora provides diverse dining experiences with several theme restaurants offering Spanish and international cuisine. Options include Mediterranean dishes at Oasis, Asian fusion at Nami Bistro, and gourmet dinner at La Terrasse by Jorge Peñate. The resort also features an all-inclusive service that includes lunch and dinner across its restaurants.
Leisure & Business
The resort boasts extensive leisure facilities, including three freshwater pools, a 24-hour gym, tennis courts, and a YHI Spa by Clarins. Business travelers can utilize the Atlas Room, the largest event space in Tenerife, along with multiple meeting rooms equipped with modern technology and natural light.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Golf course
- Table tennis
- Archery
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Bedroom
- Pillow menu
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers stunning rooms with lovely decor and ample amenities, but there are issues with regulating room temperature. The service could be more friendly and attentive, though they do offer convenient facilities like car hire and housekeeping. The location is wonderful with beautiful natural features, but some additional paid services may disappoint. The dining experience has room for improvement despite serving a variety of options.
I had an amazing stay at this hotel. The room was a sea view well-located and away from the noisier parts, with all the extra touches including a jacuzzi on the terrace. The room was completely soundproof and very spacious, making it hard to leave!
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and luxurious, with a lovely balcony offering mountain views, but they also had some furniture issues. The service was friendly and attentive in most areas, but there were lapses in customer care. The location was beautiful and pleasant overall, but it was a bit out of the way, and certain facilities were restricted. The dining experience was a highlight with a fantastic buffet, although some aspects were lacking.